Abstract
Clinical Decision Support Systems (CDSS) have shown considerable potential in reducing medical errors, yet a persistent gap remains between their technical capabilities and their real-world impact on diagnostic and management errors in the high-stakes environment of Obstetrics. This paper addresses a critical question in the current state of the art: why has the promise of error reduction through CDSS not been fully realized? We argue that the primary obstacles are no longer technical but arise from a complex interplay of human and organizational factors. While sophisticated algorithms for pre-eclampsia prediction and fetal monitoring are increasingly robust, their effectiveness is often undermined by pervasive issues such as alert fatigue, poor workflow integration, automation bias, and lack of trust in the system. This review synthesizes current literature to provide a comprehensive analysis of these non-technical barriers. We then propose a human-centered design and governance framework, arguing that to transition CDSS from a technically sound tool to a reliable, error-eliminating partner in Obstetrics, the focus must shift from algorithm development to a deep understanding of the socio-technical context in which these systems are deployed.
References
Institute of Medicine (US) Committee on Quality of Health Care in America. To Err Is Human: Building a Safer Health System. Washington (DC): National Academies Press (US); 2000.
Sittig DF, Wright A, Osheroff J, et al. Grand challenges in clinical decision support. J Biomed Inform. 2008;41(2):387-392.
Ancker JS, Edwards A, Nosal S, et al. Effects of workload, work complexity, and repeated alerts on alert fatigue in a pediatric hospital. BMC Med Inform Decis Mak. 2017;17(1):36.
Devine EB, Lee CI, Gorman PN, et al. A multifaceted intervention to improve adherence to evidence-based guidelines for the diagnosis and treatment of acute sinusitis. AMIA Annu Symp Proc. 2010;2010:156-160.
Rolnik DL, Wright D, Poon LC, et al. Aspirin versus Placebo in Pregnancies at High Risk for Preterm Preeclampsia. N Engl J Med. 2017;377(7):613-622.
Poon LC, Shennan A, Hyett JA, et al. The International Federation of Gynecology and Obstetrics (FIGO) initiative on pre-eclampsia: A pragmatic guide for first-trimester screening and prevention. Int J Gynaecol Obstet. 2019;145 Suppl 1(Suppl 1):1-33.
Black E, Person M, Nordin M, et al. A systematic review of the design and reporting of new clinical prediction models for women with suspected pre-eclampsia. BMC Med Inform Decis Mak. 2022;22(1):14.
Sutton D, D’Alton M, Zhang Y, et al. A new, more accurate method for estimating risk of developing preeclampsia. Am J Obstet Gynecol. 2020;222(1):S2.
Sittig DF, Singh H. A new sociotechnical model for studying health information technology in complex adaptive healthcare systems. Qual Saf Health Care. 2010;19(Suppl 3):i68-i74.
Van Calster B, Van Hoorde K, Valentin L, et al. Evaluating the performance of models for the preoperative classification of adnexal masses. Clin Obstet Gynecol. 2010;53(2):427-441.
Ali MM, Ahmed K, Bui FM, Paul BK, Ibrahim SM, Quinn JMW, Moni MA. Machine learning‑based statistical analysis for early stage detection of cervical cancer. Comput Biol Med. 2021;139:104985.
Phansalkar S, van der Sijs H, Tucker AD, et al. Drug-drug interactions that should be non-interruptive in electronic health records. A panel consensus survey. J Am Med Inform Assoc. 2013;20(3):489-493.
Ash JS, Berg M, Coiera E. Some unintended consequences of information technology in health care: the nature of patient care information system-related errors. J Am Med Inform Assoc. 2004;11(2):104-112.
Carrol ED, Newall F, Dwyer T, et al. Paediatric early warning systems (PEWS): a systematic review of the evidence for their development and implementation. BMC Pediatr. 2020;20(1):196.
Payne TH, Hines LE, Chan RC, et al. A randomized trial of a critical pathway for community-acquired pneumonia. Arch Intern Med. 1998;158(11):1193-1198.
Mari G, Detti L, Oz U, et al. Doppler assessment of the pulsatility index of the middle cerebral artery: a new parameter to diagnose fetal anemia. Am J Obstet Gynecol. 1995;173(4):1131-1135.
Jha AK, Kuperman GJ, Teich JM, et al. Identifying adverse drug events: development of a computer-based monitor and comparison with chart review and stimulated voluntary report. J Am Med Inform Assoc. 1998;5(3):305-314.
Koppel R, Metlay JP, Cohen A, et al. Role of computerized physician order entry systems in facilitating medication errors. JAMA. 2005;293(10):1197-1203.
Goddard K, Roudsari A, Wyatt JC. Automation bias: a systematic review of frequency, effect mediators, and mitigators. J Am Med Inform Assoc. 2012;19(1):121-127.
Greenes RA, Bates DW, Kawamoto K, et al. Clinical decision support models and frameworks: seeking to address research issues. J Biomed Inform. 2018;78:131-139.
Elliott M, Coventry A, Grove A, et al. The effectiveness of computerized decision support systems on clinical performance and patient outcome: a systematic review. Int J Med Inform. 2002;67(1-3):51-64.
Isaac T, Jha AK, Rosenthal M, et al. A national survey of the use of computerized physician order entry. N Engl J Med. 2009;360(16):1628-1638.
Charani E, Kyratsis Y, Lawson W, et al. The impact of a national antimicrobial stewardship program on antibiotic prescribing in acute care in England: an interrupted time series analysis. Clin Infect Dis. 2019;69(1):1-8.
van der Sijs H, Aarts J, Vulto A, et al. Overriding of drug safety alerts in computerized physician order entry. J Am Med Inform Assoc. 2006;13(2):138-147.
Hussain MI, Reynolds T, Zheng K. The impact of cognitive load on clinical decision making: a systematic review. J Am Med Inform Assoc. 2019;26(12):1637-1649.
Lyell DJ, Pullen K, Campbell L, et al. Automation bias in the interpretation of intrapartum fetal heart rate tracings. Obstet Gynecol. 2011;117(4):839-845.
Admon AJ, Donnelly JP, Casey JD, et al. The effect of a “black box” warning on medication prescribing in the ICU. Crit Care Med. 2018;46(10):1588-1595.
Carayon P, Schoofs Hundt A, Karsh BT, et al. Work system design for patient safety: the SEIPS model. Qual Saf Health Care. 2006;15(Suppl 1):i50-i58.
Ghassemi M, Naumann T, Schulam P, et al. A review of challenges and opportunities in machine learning for health. AMIA Jt Summits Transl Sci Proc. 2020;2020:191-200.
Wiens J, Saria S. “Big data in healthcare: what’s next?” IEEE Pulse. 2016;7(5):33-37.
Bates DW, Kuperman GJ, Wang S, et al. Ten commandments for effective clinical decision support: making the practice of evidence-based medicine a reality. J Am Med Inform Assoc. 2003;10(6):523-530.
Khairat S, Marc D, Crosby T, et al. Reasons for physicians not adopting clinical decision support systems: a systematic review. J Med Internet Res. 2018;20(4):e139.
Miller A. The patient will see you now: the future of medicine is in your hands. New York: Basic Books; 2015.
Mandel JC, Kreda DA, Mandl KD, et al. SMART on FHIR: a standards-based, interoperable apps platform for electronic health records. J Am Med Inform Assoc. 2016;23(5):899-908.
Price M, Singer A, Kim J. The impact of technology on the physician-patient relationship. J Gen Intern Med. 2013;28(Suppl 2):S634-S636.
Kahn MG, Callahan TJ, Barnard J, et al. A harmonized data quality assessment terminology and framework for the secondary use of electronic health record data. eGEMs (Generating Evidence & Methods to Improve Patient Outcomes). 2016;4(1):1244.
Wasswa W, Ware A, Basaza‑Ejiri AH, Obungoloch J. A review of image analysis and machine learning techniques for automated cervical cancer screening from pap‑smear images. Comput Methods Programs Biomed. 2018;164:15‑22.
Laka M, Carter D, Merlin T. Evaluating clinical decision support software (CDSS): challenges for robust evidence generation. Int J Technol Assess Health Care. 2024;40(1):e16.

This work is licensed under a Creative Commons Attribution 4.0 International License.
Copyright (c) 2026 Mohamed Abdelrahman, Rawia Ahmed, Mohamed Elshaikh, Hassan Rajab, Simon Colreavy

